Shipping policy
Shipping Policy
Last Updated: August 27, 2026
Thank you for shopping with Magnote. This Shipping Policy explains our order processing, shipping costs, and delivery practices.
Order Processing Time
Orders are generally processed, packed, and prepared for shipment within:
1–3 business days after your order is placed.
Business days generally exclude weekends and applicable public holidays.
If an unexpected delay affects your order, we may contact you using the email address provided during checkout.
Shipping Rates
Our standard shipping rates are:
| Order Value | Shipping Cost |
|---|---|
| US$0–US$80 | US$15 |
| US$80 or more | FREE SHIPPING |
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Delivery Time
Delivery times vary depending on:
- Destination country or region
- Shipping carrier
- Local delivery conditions
- Customs processing
- Public holidays
- Weather or transportation disruptions
- Other circumstances outside our reasonable control
Because international delivery times can vary significantly, we do not guarantee a single fixed delivery date for every country.
Any delivery estimate provided at checkout or by the carrier is an estimate rather than a guaranteed delivery date unless expressly stated otherwise.
Tracking Information
When tracking information is available, it may be provided to the customer after the order has shipped.
Please allow time for the shipping carrier to update tracking information after a shipping label or tracking number has been created.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error, contact us as soon as possible at:
We will try to help before the package is shipped, but we cannot guarantee that an address can be changed after fulfillment has begun.
Magnote is not responsible for delivery failures caused by an incorrect or incomplete address supplied by the customer.
Lost or Delayed Packages
If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us with your order number.
We will review the available tracking and shipping information and assist with the next appropriate steps.
Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, please:
- Check around the delivery location.
- Check with household members or neighbors where appropriate.
- Contact the local carrier.
- Contact us if additional assistance is required.
Returned or Undeliverable Packages
A package may be returned to the sender because of:
- An incorrect or incomplete address
- Repeated failed delivery attempts
- Refusal of delivery
- Failure to collect the package where required
Please contact us if your package is returned to sender so we can review the available options.
Additional shipping charges may apply for reshipment when the delivery failure resulted from incorrect customer-provided information.
International Orders
International shipping and delivery requirements vary by destination.
Customers are responsible for ensuring that products ordered from our website can legally be imported into their destination country.
Any mandatory customs duties, import taxes, or similar government charges will be handled according to the requirements applicable to the destination and the information displayed during checkout.
Returns
Customers requesting a standard return are responsible for return shipping costs, as explained in our Return & Refund Policy.
Contact
For shipping questions:
Magnote
Website: musicfridgemagnet.com
Email: a18306263124@outlook.com
Address: 1521 State St, Alviso, CA 95002, United States