SHIPPING POLICY
Last Updated: September 5, 2026
Thank you for shopping with Magnote.
This Shipping Policy explains our order processing times, shipping rates, tracking, and delivery practices.
Order Processing Time
Orders are generally processed, packed, and prepared for shipment within:
1–3 Business Days
Business days generally exclude weekends and applicable public holidays.
Please note that processing time is separate from carrier transit time.
Shopify Payments evaluates whether a merchant's actual fulfillment performance matches the shipping promises made to customers, so this 1–3 business day statement should match your real operation.
Shipping Rates
| Order Value | Shipping Cost |
|---|---|
| Below $80 | $15 |
| $80 or more | FREE SHIPPING |
The applicable shipping charge will be displayed during checkout before payment.
For consistency across the entire website, use:
FREE SHIPPING ON ORDERS $80+
and
$15 SHIPPING ON ORDERS UNDER $80
instead of "$0–$80 = $15," because exactly $80 qualifies for free shipping.
Delivery Time
Delivery times vary depending on the destination country or region.
Actual delivery times may be affected by:
- Destination
- Shipping carrier
- Customs processing
- Local delivery conditions
- Public holidays
- Weather
- Transportation disruptions
- Other circumstances outside our reasonable control
Because delivery conditions vary between countries, Magnote does not guarantee one fixed delivery timeframe for all destinations.
Any delivery estimate shown during checkout or provided by a shipping carrier should generally be considered an estimate unless expressly stated otherwise.
Tracking Information
When tracking information is available, it will be provided after your order has shipped.
Please allow some time for the carrier's tracking system to update after a tracking number has been created.
Incorrect Shipping Address
Customers are responsible for entering complete and accurate shipping information.
If you notice an error after placing an order, please contact us as soon as possible:
We will make reasonable efforts to correct your information before shipment, but changes cannot be guaranteed after fulfillment has begun.
Shipping Delays
Occasional delays may occur because of customs, carriers, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.
If a significant issue affects your order, we will make reasonable efforts to provide appropriate information or assistance.
Lost Packages
If you believe your package has been lost in transit, please contact us with:
- Your order number
- Your email address
- Available tracking information
Our customer service team will review the shipment information and assist with the appropriate next steps.
Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, please:
- Check around the delivery location.
- Check with household members or neighbors where appropriate.
- Contact the local shipping carrier.
- Contact Magnote if you still need assistance.
Returned or Undeliverable Packages
Packages may be returned because of:
- Incorrect or incomplete addresses
- Refused delivery
- Repeated failed delivery attempts
- Failure to collect a package where required
If your package is returned to sender, please contact us.
Additional shipping fees may apply for reshipment where the failed delivery resulted from inaccurate information supplied by the customer.
International Orders
Available destinations and shipping options will be displayed during checkout.
Customers are responsible for ensuring that products ordered from Magnote may legally be imported into their destination country.
Customs duties, import taxes, VAT, or similar government charges may apply depending on the destination country and applicable law.
Returns
All returns must comply with our Return & Refund Policy.
Do not send an item back without contacting Magnote Customer Service and receiving return authorization and instructions first.
Contact Us
Magnote
Website: musicfridgemagnet.com
Email: b18306263124@outlook.com
Phone: +86 183 0626 3124